I went here with my boyfriend to look for a car. We were interested in a lancer we saw online. While we looked around I got the impression our sales person did not know what she was doing or something.
Once we found the lancer we went for a drive. I asked her questions and Veda did not know anything about the car or had updated herself on the Carfax. When I asked her question regarding the vehicle I was told that its in the Carfax on the floor. All she kept saying was "oh you look good in this" or "you like it huh" I ended up working out a deal with the higher boss by trading in my over heating terrible Honda civic. I swear I was losing money in that thing. I'm surprised he gave me 1300 for it.
Unfortunately before I left I looked over the car checked for things. First I could not open the gas cap. It was missing a clip?!! So I had to go back the next day to get it fixed. A few days later my battery is completely dead. My boyfriend has been reading the owners manual, that if stored for long periods of time the battery will die out. I then called that night and spoke with George B, a manager. He informed that he would replace the battery and take care of me.
I came the next day. It was originally my day off but I got called in and had to leave for work right after the dealership. Stress is not a word big enough.
Larry the Mitsubishi Stevie manager I'm guessing. Tell me that if it was an original battery the. It would need to be replaced. My first question is why was it last services at 37k miles and I purchased at 38k miles. Next question if the battery does is there another issue I'm not aware of. I then start to complain about why I even bought the car because my prior vehicle had issues with it. Larry tells me that nothing else is wrong with the vehicle and that it doesn't need a service for a while. He tells me he will have me out of here in an hour and a half. Then when I tell him I needed to be out of here he tells me he just has to write it up and then ill e out of here which was true they did finish. But it's the inconvenience that was a frustration.
2 stars for the fact that I got my car before it went to auction. I love my car so that's why they got stars.