Three stars for the wonderful doctor, great selection of cute frames, and reasonable prices. As mentioned by others, they are consistently running behind. I am in today with my daughter and she just got in the chair-- 30 minutes past her appointment time. We have been going here for at least 4 years and will continue, but I usually leave grouchy. Luckily, Sweet Daddy's is around the corner so I can go there for a pick-me-up!