Purchased a car wash at 5:15 pm, they close at 5:30. I pull up into the start of the wash and no one is present. I wait 5 minutes and then call the location and tell them we are waiting. 5 minutes later I get out of my car and flag someone down. He attempts to start car wash and get us through. We go through the wash without one drop of water or soap, just dry, scratching, cleaning fabric. We go around to talk with someone about refund/do over and by this time it is 5:40 and they state they are closed. There are plenty of washes in town, avoid this one. On a positive note the vacuuming gentleman did try to help fix our problem but...