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  • If I had to summarize this place with one phrase it would be resting bitch face in action. I brought my pets here a couple of times and the staff's bitchiness irritated me, but the price was right so I ignored it and hoped they were just rude to me because they had to focus all of their nice energy on taking care of my pups. The first cut was good, but they told me a pick-up time and when I showed up they yelled at me for showing up too early (I actually showed up 30 minutes late, but they didn't care). They then told me not to show up before they call me. Again, it was irritating getting yelled at by someone I'm paying to complete a service for me when they mess up the time, but I forgot about it when I saw how cute my dogs looked at the corrected pick up time. This last time time I went, I dropped off my dogs and told them the same cut as usual (they write it down on your card along with how much you should be charged and normally tip). I didn't get a call all day and their hours ended in 10 minutes so I was getting concerned. I make sure to call rather than just showing up (learned my lesson last time...) and they say about 20 or so more minutes. I live 1 block away so I go home and wait for my ready call. I call them 30 minutes later after not hearing back and get berated about how they gave me a pick up time and I should have been their 10 minutes ago. I'm a 2-3 minute drive away so I tell them that and head over. They are terribly rude and rush me out acting like I am personally ruining their day despite the fact that there are about 10 other dogs still there. When I get home I notice the dogs look awful! The cuts are visibly uneven and one of their eyebrows is missing completely (you could see her skin). They also completely missed shaving one's face. They are closed and not open the next day or day after so I realize I'm going to have to fix it myself. Lucky for me, I have a shaving kit and I grew up with this breed so I've done the cut several times. I pulled out the buzzer and was able to fix it, but it took about 2 months for the eyebrow to grow back and an hour to even out everything that they messed up. Needless to say I'm done with this place and whenever anyone brings up groomers I make sure to warn them about Bargain Barks. This place reminded me that price shopping doesn't always work out. Everyone's time is worth money and for the amount of time I had to spend fixing their haircuts, I could have paid a high end groomer to do the service and they would have taken pride in their work. At this place, the quality of service is not worth the bargain.
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