I can't believe (not to say the aren't true) some of the other reviews on here. I went there just window shopping yesterday and I would have to say that they were the nicest and most helpful of the many dealerships we went to yesterday. Maybe it is under new management because the name is not Biddulph anymore. But they gave me a great estimate on my trade in, better than any other dealer we went to. When we said we weren't ready to buy, they didn't pressure us at all, just told us to come back or call anytime we have any questions. Seriously the best experience I've ever had at a car lot. It is worth mentioning that we worked with Bob the salesman, and that the manager/owner also talked with us for a bit. They were both great and I would honestly feel bad if I didn't leave a good review for them. If you've had a bad experience in the past here, I would recommend trying again, because I can't imagine them being as horrible as some of these reviews.