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  • The views and food are great! Service and desert could be better though. Nothing was bad about the service but we were never offered a wine list or asked for a drink order. This seems like a huge miss on the restaurants part. The black and white cake was dry with no flavor so we took one bite and left. This is rare for us not to finish anything sweet. We were the only people in the place since it opened early for the final four. Could not reserve on open table but did on yelp and it would only let us do 5:30 even though a hotel manager told us it would open at 5. I went to the hotel concierge to update our time but was told I would have to call once they opened because the concierge can not make reservations at the restaurant in the hotel. He also was not aware it was opening early. If I was a concierge I would call myself or use yelp myself for the customer if the hotel did not empower me to help a guest. Mind you he was not at valet or doing anything else. the elevator also did not work at 5pm so we had to get engineering to help us get up to the restaurant. seems like the hotel does not have good communication or customer service so just keep that in mind if you want to check this place out.
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