rev:text
| - The pizza is amazing (quite possibly the best in Las Vegas), but my last experience with them was not good.
We decided to try the new location for "dine in" service, since we hadn't eaten there in years (we normally just pick up pizza).
Anyway, we walked in and found ourselves in the large waiting area. There were a couple of employees near the register who appeared to be just carrying on a conversation. There was no "Please Wait To Be Seated" sign, so we weren't sure where to stand.
After a few minutes, the gal by the register acknowledges us and asks us if we are waiting to be seated. So, we told her that we were (the dining room was pretty crowded) and she sees a table and motions us to follow her.
But, instead of actually seating us at one if the two empty tables, she starts taking another table's order. So, we were left standing in the middle of the dining room, wondering if we should sit at the empty table. Then, she notices a "Reserved" sign on the empty table and tells us that she didn't realize that the table was reserved and asks us to wait in the waiting area.
So, we went back into the waiting area and sat down in the chairs there. While we are again waiting for a table, another family walks in and a different waitress asks them if they are dining in (without asking us if we are waiting for a table). She then tells them that the "Reserved" table is actually not reserved and motions over to them to seat them at that table.
Well, at this point my wife decides to intervene and let the second server know that we were there before them. It was kind of embarrassing to have to intervene, but we were there first, and pretty hungry at this point.
So, the second server seats us at the formerly-"reserved" table without menus. So, we were sitting there for like 5 minutes and no one comes back to acknowledge us, give us menus, or even take a drink order.
So, we just decided to leave (I was pretty pissed off, at this point). It's unfortunate that we decided to leave, because I really do like their food. But, I'd rather give my business to a place where the left hand knows what the right hand is doing. It was a really frustrating experience and it made me lose my appetite.
This place is just too disorganized, right now. If I ever go back, I will adjust my rating, accordingly.
|