Everyone in my family is team KK. When we go to Gastonia we always stop by and grab a dozen and a few singles. I haven't really seen this location dirty ever from the looks. The drive through always has a line and it seems to always have a line on the inside. The doughnuts are good but the service is slow. I do love the KK reward program- helps me out since we don't get to Gastonia always so it's nice to know you earn points in different ways than just buying food/drinks. Overall I'd give this KK a 5/10 ~ food is good, service is meehhhhh.