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  • After haveing our car in for 7 days, nothing had been done. They could not even change the light bulb!!. I had to call them two three times every day as no one gets back to you on progress. They leave you hanging on the phone, cut me off several times. I understand they are busy but aren't we all. I was then told the part required had to be ordered and asked to pay in advance for a part, they could not tell me when the part would be in, how long it would take. Sammy himself as I discovered is rude and arrogant. Each time I have been into the shop he is yelling at someone. Maybe time to hang up your hat Sammy, and let others deal with customers or take a course in customer service. The only person who seems to be able to deal with customers efficently is Raj and if he wasn't around seems no one has a clue what is going on. If you need a basic job done they can probably cope with it, but for high performance cars, goes to a real dealer. We have wasted $300 and nothing has been fixed!!
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