Follow-up on this place - the Doctor did call after returning from Maternity leave and apologized for the awful service. However, 1 month later we had our son back in with another dentist repairing an abscess on the very teeth that they strongly recommended we not have removed. So we paid thousands to have a tooth repaired and my son had to be put under, etc. and then another dentist had to fix the poor work later. Talk about a complete 180 experience - Pediatric Dentistry of Matthews was fabulous, they got our son in ASAP, did the work with local numbing and nitrous and treated us and our child amazingly well. No overpriced, excessive services and a great overall experience with our new pediatric dentist.
Avoid this place like the plague - I'm still fighting the charges since we had to have all of the work redone only a few months after spending thousands with Carolina Kids.