I had to drive from Santa Barbara, CA all the way to Dallas, TX last week. Midway into my trip I began hearing a strange noise from my car. I stopped in Phoenix as I thought there was a problem with my engine. Paul at kincade pretty much dropped everything he was doing to help me and was able to figure out that it was just part of the tape that holds down the winshield had come loose and it was flapping in the wind. He also told me that I needed new tires. I ultimately got new tires at a discount tire nearby and I was on my way! Very helpful guys!