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  • We took our motor home into the service department for shocks and a new steering stabilizer installed which all started about 3 months ago. After ordering wrong parts 3 times, and then the right parts were lost, we finally got the job done. David was our service advisor and did an awesome job of keeping on top of this disaster. We made at least five trips there because we had picked up and dropped odd the RV several times. Two trips were because they can't seem to answer the phone and they even claim voice mail messages were not received. The voicemail system is a piece of crap too. We finally picked up the RV yesterday where I asked their parts manager, LARS MEYERS, for a much deserved discount because of all the hassle and multiple trips we made, 45 min each way. He said they do not give discounts for any reason and did not apologize for any of the troubles we encountered. He was an absolute PRICK. The rudest man I have ever met. They do not care a bit about customer service. I will never go back there for anything. Everything they have can be ordered elsewhere, and a lot cheaper on Amazon. Hats off to David for working for this jerk. I am calling the owner to complain as well.
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