The very first thing I'd like to mention is that there is this older grandma server/I don't even know what her job is. She obviously hates working here and doesn't enjoy her life (so obvious). She gave us the most ridiculous attitude 24/7 since we stepped into the so called "full service" restaurant.
First of all, her "service" is b*tching. I admit. She is absolutely amazing at doing that. A little girl (age 5) in our small group politely asked for a straw and the old grandma straight up yells at her "I COULD ONLY DO SO MANY THINGS." Uh... you can't give 1 person their drink and give him/her a straw? And on top of that you have to yell?
The icing AND cherry on top of the cake is the fact that she was talking shit to her coworkers when she went back to the front to take of something else. Dude, lady, we're not that far away from you and the fact that you have an obnoxiously loud b*tchy voice doesn't not help hide you either. Telling your coworkers how you'll give us shitty service because we're "asian" and we "won't even tip" is just appalling.
Why the hell would I EVER tip a racist person when you repeatedly told us you'll give us "full service" AND you yelled at a little girl.
What's even crazier is that she automatically put down 18% for gratuity and said that "we have to pay that, you can't change it". I didn't see any notice saying there was gratuity for larger parties. Also, it is not state law for gratuity to be mandatory.
Another thing, so another family comes in, a family of 8: speaks Spanish and not that much english. When one of the lady's was asking the same old grandma server a question, she was giving her the same ridiculous attitude!! Seriously??
Please Pizza Hut. FIRE THIS LADY.
**wow, when she was giving us plates and utensils, she dropped a few utensils on the floor and said in a ridiculous asian accent "me so sorry". This is just absolutely horrible.