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  • Been coming to this office for several years & last couple of visits (both within 2 weeks of each other) the front desk staff is extremely unattentive to customers standing in front of them. On 3 separate times of having to deal with them they are more concerned with talking to the other employees than to the customer. Walked in both times & stood in front of desk staff while they didn't even give a hello. Another employee walked up to desk from back & the front desk employee starts talking to them while I (the customer) just stands there. 2nd employee that didn say hello. Tried to find out a wait time & they just both look at each other. 2nd employee that walked from back says to desk employee "I don't know because I don't know where we're at or who's taking who." Seriosuly? That's how you act in front of customers? Similar situation happened on a previous visit. Finally after just standing there waiting for them to give me an estimated wait time the front desk employee meekly says "I don't know. Maybe 30 minutes." Really? That's how you treat customers? Ugh. Horrible service.
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