I'm updating my original review. After having a poor customer service experience, I must admit that this place knows what they are doing. They have gotten lipstick out of a white dress, horrible unknown stain out of my husbands dress shirt, and all of my clothes turn out perfect every time.
In the future, my only hope would be that when a customer (me) expresses a concern, that the management take it seriously, reach out with a genuine response to fix the issue. That's all.