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  • I don't shop at this location anymore. They charged me for a return that I was trying to make, and upon discovery of the mistake, the manager tried to delay a resolution by stating that I should have gone to the original store of purchase. I was out the item, the original return that should have been made, AND had been charged for the item. It was a gift, and I no longer ask for any presents from Aritzia. An apology would have been nice, but I only received one from customer service directly after writing to them directly about this experience. The rude and disappointing customer service means that I only use this location to make returns for items I purchased at other locations or online.
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