About: http://data.yelp.com/Review/id/GQezmvgtLFj3sF0EbqeOEQ

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About: http://data.yelp.com/Review/id/GQezmvgtLFj3sF0EbqeOEQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-10-19 00:00:00 (xsd:dateTime)
itemReviewed	Legend Cleaners
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	DO NOT TAKE YOUR CLOTHES HERE IF YOU WANT TO SEE THEM AGAIN. I am short. I need most of my clothes altered. I start with the nearest cleaner to my home, and if I like their service, I will use them faithfully, even if it costs more than other places. I had used Legend Cleaners for alterations before, but never again. I took in 4 items for alteration on 10/8, which I was told by Rosalia were to be returned on 10/13. When I went in to pick them up on 10/14, I was told one of the items would not be altered but couldn't be returned yet because they hadn't cleaned it yet. Meanwhile, only 2 of the 4 items was together with the order. I returned on 10/17 and was given 1 item that was handled satisfactorily, 1 poorly altered item, the item had been refused and hadn't been cleaned, and.....nothing else. They lost an item. I was told to call the next day and speak to Tina, the owner. Upon calling 10/18, Tina informed me that she is NOT the manager, Rosalia lied. I was given the name of Jay, who works at another location. I spoke to Jay, who said he'd call back at noon on 10/18. No callback. I called again and was told he wasn't there and must have "totally forgotten." That's what a customer wants to hear! I called again 10/19 and was told the item is lost, but he'll refund the amount of the blazer. I tried to mention that there were other issues which necessitated a refund, but was talked over, told if I didn't like it to take him to small claims court and hung up on. Wrong answer. I proceeded to take the poorly cared for items into the store along with my receipt to illustrate the full scope of the issue. I left with a refund, and will never be back. Had this been poor service by one person, fine. Accidents happen. But to have this span multiple people at multiple locations in just plain bad business. Yes, I received a refund, but after multiple phone calls and having to prove over and over again how poorly I was treated. Now I need to replace the item and STILL get it altered...elsewhere.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	AJ

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