Dr. Ackerman is the nicest little man with so much knowledge and experience, I am so glad to have found a great eye doctor in phoenix. He is located in the same plaza as my kids pediatrician, so i thought it wouldnt hurt to stop by, boy was I glad i did. The staff were so kind and courteous, one of them i think her name is spelled Ina (black curly hair) was kind enough to call my insurance company and stay on the phone with them for over 45 min to see if it covered one of the procedures I needed. The glasses are a bit pricey but im sure its standard pricing, other than that I have no complaints!!!!