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  • This Big O Tire is fantastic, and the people there are professional and nice. Here's the story of why I ended up there, I recently had a leaking tire on a Saturday evening on the other side of the city, I ended up at a location that did not treat me very well (NOT this Big O tires). I think (cannot prove) that they "added" a brand new screw along the rim of the tire to make me have to purchase a tire, instead of just fixing the nail that was in the center of the tread for $20. Interesting how both were in the tire at the same location, not much imagination by shifty people I guess. They conveniently had only one left of their brand of tire I would require, and it was quite expensive; much more than a quick search on my phone for a matching replacement showed. Feeling that they were just ripping me off, I limped home on the donut spare at 50 mph, pissed off, you know how it goes. So I ended up searching for another place and was specifically looking for a place that was open on Sunday. Big O Tires is local and had a few good reviews. Now they have one more. After describing my situation, Paul at the front counter explained several tire options, what they had in stock and what they could order, there was no pressure to buy a specific brand and they gave me a good price and said about an hour. Well, they were very busy, people constantly coming in, so it took a little longer, but that is not a problem when you understand the situation and how professional they were about it. Gary and Roberto took care of my car, remounted the new tire and put the spare away as fast as they could. Gary even double checked the TPMS to ensure the low pressure indicator was working. Thanks guys. Looks like I now have a place to go when I need to replace my tires when they are worn. That is how you build a business.
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