On a recent sunny tuesday afternoon I stopped in with my family for some baked goods but had forgotten about their stance on plastic cash. My wife and two children waited out front for me as I ran down the street to retrieve some cash. When I returned a few minutes later the doors was locked. We knocked on the window and the clerk unlocked the door to explain they were now closed. It was 5:02 (they close at 5:00 on tuesdays). Unable to fathom that a clerk who had sent me walking to find cash for a purchase, let alone with family standing outside of premises, we left confused and dejected.
The only thing that explains this is a level of arrogance and dislike for the consumer. Even Tim Hortons has dabbled and accepted some digital means of payment. How can a business in this modern era not accept that varied methods of payment is actually convenient and respectful of their customers? The clerk claimed it was because they got busy on the weekend and it would just slow their service even more. My response to this is to just not accept this form of payment during rush periods. A few years ago they were the only croissant around. With more options in the neighborhood this absurd stance has driven me away completely.