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| - Do not go here! Went here for a few years because I was too lazy to change doctors. I'm on my third doctor there, since they keep leaving.
Spoke to Hayden on the phone today and she was very rude. I was so in shock, I asked her if she was being serious, and she proceeded to tell me I was being rude (this was after my insurance called her and settle the charge she said I owed). She went on to try to explain why I had been billed, very rudely, and half of it did not make sense. Something about not getting a fax.
I almost always wait 45 minutes plus when I have an appointment. I have never read any reviews on them and after reading them I'm glad to see I'm not crazy. They do always want me to get labs even when I just had a bunch done when I came in for something else. They have also made me an inactive patient at one time, when I told them I was going looking for a new doctor, without even telling me. I always thought they were kind of shady and after reading all these reviews my suspicions are confirmed.
I have trained people on customer service and if they acted the way she did on the phone, they would probably not have a job. I can see from the multiple reviews, I'm not the only one they are rude too. Also this is not the first time they have been rude on the phone to me.
They only good thing I can say is they have a very good PA, named Christine, I think, but I'm sure she will be gone soon too. I will be getting a new doctor ASAP.
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