I really wanted to like the Cosmo more, but there was one major problem....
The bathtub water came out full of rust.
Seriously. Check the photo.
I called housekeeping and they told me it would be fixed. One day later, it wasn't fixed. Given that it was a long weekend, most rooms were booked, and hotel staff was unwilling to accommodate a room change.
Seriously? I would not expect that even from even a 3 star hotel!
The only apology I got was a comped lunch. Cosmo management seemed unsympathetic. The least they could have done was give the night back, as I checked out early.
Gross!