This is one of my favourites -- I always come back when I'm at a loss for where else to eat! I love coming here with groups or with a friend or two. There are always lots of options for food, whether it's a snack or a meal. The snacks are great for sharing, especially since they can be a bit on the pricey side. I also really love the grilled cheese here.
The waiting staff here have all been really polite and friendly -- they're great about splitting the bill if you're in a big group. Also -- if you go to the bathroom, take a peek at the bar/lounge behind the main store. It's quite the secret escape!
All in all, Fran's is a great diner. It's basically what you expect a sleek, downtown diner to be! Well worth a stop if you're not sure what else to grab for dinner.