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| - Worst Claim Jumper ever!!! First, the waiter was slow and incredibly inattentive; I had to ask for silverware and napkins which given that there was almost no one else there is just absolutely inexcusable. Then, my husband asked for crackers with his soup but never got them. I asked for ice tea with no lemon, but got a lemon and no refill in anything resembling a timely manner. The only good thing about the Widowmaker hamburger I ordered and that was edible were the two onion rings. I had to ask twice for extra mayonnaise and ketchup and it took awhile for those to arrive. Two of the four pieces of bacon were woefully undercooked while the hamburger, which I ordered medium, was so overcooked that I could have used it for a weapon and severely injured my neglectful waiter. The menu said nothing about the hamburger having dill pickles - and really, with avocados, ugh - and when I went to remove the pickle I had to reposition the avocados and it was obvious that removing the pickle wasn't going to help; the entire bottom bun was drenched in dill pickle juice and it covered the taste of the avocados. It even contaminated the string fries next to the hamburger so they tasted like dill pickles. There was so little cheese I almost had to hunt for it and saw only hints around the edges of the hamburger.
I asked for the manager who took about three minutes to arrive and was totally disinterested in the fact that my cheeseburger had no cheese, there was enough dill pickle juice to squeeze into a small jar and whisked the plate away before I could tell him about having to ask for silverware and napkins or that my waiter sucked. He asked if I wanted something else but didn't apologise for the terrible food or, of course, the even worse service. The only time the waiter was prompt was with the bill; he hovered until I got my card out, took it and brought it back in 30 seconds. He brought the bill without asking if we wanted dessert so good thing we didn't want any!
I hadn't been to a Claim Jumper in 15 years and I definitely will not be returning to that one. Unfortunately, it seems my favorite dish there, a fabulous pot roast, has been taken off the menu so I doubt I'll go back to any of them. The portion sizes seem the same: massive. The prices would be reasonable for good food and if quantity over quality is what you want and you don't mind shitty service you'll probably like this place. Otherwise, try Vic & Anthony's, they're both inside the Golden Nugget after all.
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