I paid thru priceline for rental the lady said u get a free upgrade I told her no I just want what I paid for so she insisted on upgrade so when I returned car they have charged me for an upgrade I never a proved she told me but u signed for it I was like I thought it was free upgrade she said even free cost money I was in utter shock I just got robbed with out a gun the Mgr said Nothing we can do for you never again budget you guys are crooks to the third degree may a snow storm trap you guys in the near future don't don't don't don't don't don't I repeat don't rent from them bait and switch all the way.