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  • So I walk in to make a car payment. 2 tellers were present to help. I'm waiting to be called since no one else was in line. The lady who is a manager calls me to her window, she just stares at me. While walking up to her I could see her looking at me like as if I was DIRT. I let that go. Then I try to tell her I'm here to make a car payment. It was as if she didn't want to help me. I give her my social and she could not pull anything up. Weird. I told her I made payments here before then she shrugs and says she need account number.. Really??? I'm sure there are other ways to look accounts up. I finally get account number and go to the other teller. She was able to pull account up so I complained and asked how she( manager)couldn't pull my account up? Then I go get my id and come back and the manager tries to ask me what did you say I couldn't help you. Oh I was so mad I didn't want to talk to her cause I could've caused a scene and didn't want that to happen so I kept my mouth shut. Bottom line worst customer service ever from a manager at that
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