Came in late on a Saturday nite after getting the top of my finger ripped off, nothing but praise for these guys! Got me in right away and even got me in pretty fast the next day for a follow up even though they were really busy. They do get overwhelmed but they prioritize pretty well, if you are bleeding like a pig you will get seen before someone with a cough. Some people don't like that but that's the way it needs to be.