I'm not the usual negative review giver but.....
After seeing the Oakville location on the Food Network, my wife and I were excited to see one open close by but were super disappointed in the place. The only redeeming quality this place had was a pretty nice interior.
Where to start....
There's a kid's menu, but its not posted anywhere for some reason. After listening to the cashier stumble through what options there were for our 1.5 year old, we settled on the penne for him, a margherita pizza for myself and soup and salad for my wife.
The pizza was overcooked and tasted like it had a huge amount of poor quality cheese. The sauce was sickly sweet, a little heavy handed with sugar?
The children's penne was brought in a huge bowl and for some reason, the restaurant had no children's utensils.
My wife's salad was doused in oil and was 9 bucks for a huge plate of spring mix. Her soup had the same sweet taste as the tomato sauce.
Service was dreadful. When you have to walk around twice looking for someone to get you water, that's a pretty bad sign. When you have to ask multiple times for something (red pepper flakes), that's a bad sign as well. Also, note to our server; you can't say, "I'm just going to put this down here" when its a bowl of soup and you are putting it in front of a 1.5 year old.
Can't see how this place will stay in business. Artisano and Panera are waaaayyy better and cheaper options.