I've always had a good experience at Halal guys, easy to order and fast service. Although this time was different. Walked in there was no menu anywhere. Asked for the menu and they handed me a piece of tiny paper with the items to order from. Not convenient at all.
We also a some loyalty cards with a free item,which they refused to take it because they claimed that they stopped using it since 2017. (Which isn't true considering I came in January and someone to stamp my card).
I understand they stopped using that card but they could have still given us our free item or atleast transferred the point to the new card. Instead of making us waste it.(Felt like a scam). Really disappointed.
I gave a 2 star because the food is still good.