| rev:text
| - In a world where Excellence, Quality, and Service are often hollow echoes of promises, it's nice to find a business whose staff and product back up all three. LaBella is one of those rare companies that offers an excellent product for a fair price and goes above and beyond to ensure customer satisfaction.
I happened to notice LaBella Pizzeria when they were added as an option to my favorite delivery website. Since then, I've ordered delivery from them a couple of times, and I want to spread the word about this great restaurant!
Here are just a few ways that LaBella stands out:
- Delivery Presentation - I tend to be a homebody, so I've only ordered delivery from LaBella so far. Over the years, I've grown to expect poor and/or basic presentation for delivered food. In stark contrast with my expectations, LaBella goes above and beyond, taking care to ensure that cold items are delivered crisp and cold, hot items are delivered fresh-from-oven hot, and nothing ever looks 'dishevelled' until after I get ahold of it :). Seriously - their delivered food looks like a neat in-person restaurant presentation, just in a takeout container.
- Delivery time and Order Staging - My average delivery time has been about 40 minutes to an hour, but each of my orders included baked pasta items, so that's a fair timeframe, especially considering drive time. As far as order staging, it was easy to tell that the salads/cold items were assembled right before sending the order for delivery instead of when the pasta went in the oven - another nice touch of excellence.
- Fresh, delicious food - Every time I've had their food, it has been immaculately fresh, featuring balanced flavors and high-quality ingredients. It's wonderful to find a place that doesn't rely on the old standbys of 'make it salty' or 'make it sweet' - the flavors and seasonings are clean, balanced, and complementary. Some of my personal favorites are their Caprese Salad and their Insalata Bella. As an added plus, the marinara is also phenomenal *.
- Fantastic customer service - The second time I ordered via the delivery website, one of the items I ordered was sold out. LaBella contacted me promptly and offered a substitution which I accepted. Not only was the alternate item delicious, but they unexpectedly threw in a slice of tasty pizza too! I thought it was a really nice way to go above and beyond for a negligible inconvenience, plus now I know what their pizza tastes like (hint: it was awesome - good marketing, guys!)
I haven't had the opportunity to sample anything from their extensive seafood menu yet, but I think that's where I'm going to head next time.
In short, everything I've experienced with them speaks to their attention to detail, commitment to excellence, and dedication to customer satisfaction - thus the 5 stars. I'm really psyched to have LaBella Pizzeria in the neighborhood (and better yet, offering delivery), and I look forward to seeing them thrive!
*PS: I speak of the marinara as a former Italian restaurant owner/chef - I think it's awesome.
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