I've now been here a handful of times and can write a review! I've been waiting, yay! (Not waiting for any other reason than to give my fair/honest opinion.) Anyhow, I LOVE this coffee shop. LOVE. Did I mention love? Because I do. Every time I've been in the service, coffee and atmosphere have been nothing short of spectacular. I don't switch it up much - Just back and forth between an Americano or an Iced Toddy.... Why stop a good thing, right? I love that they don't put a lot of frill into their drinks. By frill I mean additives... You just don't need it! The coffee by itself is delicious and doesn't need to be masked by other crud.
The baristas and owners are awesome, service is quick - yet you can SEE that they still put time into YOUR drink and will not just sling out beverages that are below average (or even average - seriously their drinks are awesome). Ambiance is great, the monOrchid is a great fit for Songbird and I think having them there just adds to the awesomeness of the building.
If you haven't made the stop to Songbird while you're downtown, you're missing out!