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| - I go to this gym because it's closest to me. Broken equipment is one of my biggest day to day issues here. Other than that, I am there to do my workout and leave. When you first sign up, the manager will be very pushy. My cousin tried to sign up here once when I first started going but was turned off by the manager being super aggressive. They text you non-stop when you sign up to be a guest-my sister's experience- and won't talk to you on the phone to discuss pricing..unless you come in to speak with someone. Whenever I go, there seems to be equipment broken, usually the Stairmasters, which btw, is something that is always full even during the slightly busy times. They only have like 5 Stairmasters that fill up way quicker than ellipticals but for some reason they have a ton of ellipticals. I came in a few days ago and all the stairs were taken and there were two people on ellipticals, leaving like 8 more free. I realize that I can just come during a really slow time of day but that's not always an option.
I also use to do the classes but they keep changing how you are able to use those. Before, you could just walk in. Then, you had to get a ticket from the front desk and hand to the instructor. Now, there are these little screens where you sign up for a class and it prints you out a piece of paper to hand to the instructor. This seems like an unnecessary and wasteful change. I used to come to this gym almost everyday but lately I just haven't been feeling it and I go to the one on Nellis. Also, I was at first impressed with this place because there's a daycare, but they don't change your kid if they're in diapers, nor feed them any snacks. Also, they lost my daughters paperwork twice so I had to keep filling out her paperwork and getting her shot records. There's personal information on that paperwork so that really ticked me off and it speaks to the responsibility of people who are supposed to be watching your kid. Needless to say, I cancelled the daycare part of my membership.
The classes and instructors are really great though, and that's why I gave them 3 stars.
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