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| - The absolute worst hotel I've ever stayed in.
Around 3PM, we hop in line to check-in. I was with a small group so the staff asks that a solo traveler behind us step through and get handled. His room wasn't ready... 15 minutes later, it was our turn. After another 15 minutes, we're told our rooms aren't ready and that we should have a seat. After another hour or so, without anyone from the staff fully explaining the issue, offering us any sort of compensation or apology, our rooms are ready. But only three of the four. This is now two hours after check-in. Yes, Holiday Inn, I wanted to spend my first few hours of vacation on your couch.
So we head up to the rooms. Smoking floor. None of us smoke. We're assured that's what we booked and at it doesn't really smell.
Inside the rooms... Where to start? Worn out rugs, musty smelling linens, lumpy beds, a commercial grade toilet (think: gas station), and more...
The shower was reminiscent of summer camp as a child. The temperature varied about every five seconds from absolutely scalding to ice cold. I spent the first ten minutes of each shower trying to get comfortable before retiring to the fact that the knob didn't do anything and this was going to be a terrible shower. We were told by the front desk "if someone in a room near you is showering at the same time, you may experience temperature variations." No, really; they said that. The only thing this shower had over the camp shower that I recall is you didn't get electrocuted when you touched the nozzle, but I wouldn't be surprised if that was the case in some rooms.
And the AC... I realize Montreal is pretty far to the north and air conditioning isn't a top priority, but in a hotel it needs to at least be a thought. In the middle of a July day, the room was pretty much unbearable. At night, despite it being in the 50s outside, it was a no-covers sweatfest. Luckily, we had our own beds, but if you were trying to sleep with a significant other (or insignificant other... It is Montreal, after all), you'd have a terrible time. It was so bad that we called the maintenance guy. He somehow justified the lack of air flow and coolness on the fact that "they keep me in a room that is about 90 degrees Fahrenheit." The staff has completely invalid explanations for everything. Bravo, management.
Noise insulation was non-existent. From inside your room you could hear every conversation occurring in the halls as well as those in the rooms surrounding you. Not good for sleeping or telling secrets.
I was here with a group; I have knowledge of about six rooms. They were all more or less the same.
Of note, a green cloud (marijuana) could be seen when you exit the elevator on a smoking floor in the wee hours of the evening. They were right... Didn't smell like smoke at all!
I'd rather rub my nipples off with a rusty fish hook than spend another night in this place.
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