If I could give zero stars I would. They have me a intermediate car (smaller car) instead of the standard... And did not tell me. But I still paid for the larger car because I reserved car online. They couldn't pick me up when I wanted so I had to get picked up 2 hrs earlier. Victor was very passive aggressive throughout transaction. Made me give my work info, 3 referrals a copy of my utility bill etc etc etc. V isaid he was doing me a favor because if you are using a debit card they require all that info plus 2 utility bills and pay stub also. I called corporate they looked up the info on that locations requirement, and was told they only needed 2 of the listed items, over the last 16 years I've rented approx once to twice a year. But this location is always the worst. Last time I got charged for 8 days when I only had the vehicle 6 days. The tolled on location is much better. The funny thing is if you go in dressed up like for work, no hassles but each time I went in jeans and a t-shirt I was treated poorly.
From now on I'll just stick to getting my rentals at the airport with a different company, it's faster, cheaper and they don't treat you like crap.