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| - After reading other reviews, it seems no call/no show is pretty routine with Anthony's and this was my experience as well.
Anthony's replaced a broken window at my home and they were awful to work with. Poor communication, poor customer service. They scheduled a timeframe, didn't show and didn't call. I called them 20 minutes after the scheduled timeframe and they said they called earlier in the day to try and come earlier, but since I didn't answer, they went on to another job. Huh???
First, they didn't leave a message. Second, they scheduled a time with me, wanted to change the time (on the day of service), but when I didn't answer, they went on to another job that made them late. Then, they don't call (or leave a message) letting me know they are running late. When I call them, there's no apologies, basically blaming me because I didn't pick up the phone when they called.
This is no way to run a business or treat a customer. Would never use them again.
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