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  • Tried to use Amera pest control in AZ but twice they were a no-show ( neither time calling me to let me know). When I called, both times the young lady receptionist said "They had an emergency". Really? Both Times? And you couldn't call to tell me? If it was that much of an emergency why was she still calmly answering the phones in the office? I think she forgot to put it on the books or something. And......no apology. Did not take ownership of disrespecting my time (I cancelled my plans for the days of waiting for them to show up). When she asked if I wanted to reschedule again, I said no, I'll have to go with another company to make sure they show up or at least call to cancel if they won't be here. She simply said, "okay bye". Unprofessional. Thanks for wasting my time.
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