We came in here early afternoon on a Saturday, and were the only customers. I've been looking for bubble tea since leaving Taiwan almost ten years ago. Unfortunately, all of the small communities I've lived prior to moving to the Phoenix area do not offer anything like it, so it was one of our first goals when we arrived. We got one milk tea, a smoothie, & some yogurt. The guy assisting us was friendly and happy to answer our questions and explain their extensive menu. All of our choices were quite good and well made. I was happy to finally have my fix... and it was nice to experience such good customer service. We'll be back!