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  • Congratulations, Wendy's, your track record is 100% - every time I order NO tomatoes, you put EXTRA. Must be something in your training, as it's universal. Page 236 of the employee handbook, "When a customer orders no tomatoes, you can assume they are delusional. They surely meant double tomatoes. Give them extra and they will see the error of their ways. After all, we know what's best for them. They will thank you for it, like Obamacare or the TSA." They get three stars because the food quality was actually quite good (once I got my revised version). They were also very quick. They would have gotten 4 stars if the lady behind the counter hadn't rolled her eyes, as if to say, "This PITA actually wants her order correct? As if!" Also, since they screwed up, they should have offered a free drink, French fry, or at least an extra napkin. Even a sorry would have been nice.
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