So, first I want to start by saying the guys who work here are super nice, and they have good customer service. I had my iPad screen replaced and an glass screen protector placed both on my iPad and iPhone. Well, I brought it in and they fixed the screen but broke the camera. They kindly offered to fix that too but I had to come back a week later. The camera is fixed but the screen makes a clicking sound when I press on it on the side. They told me I can come back and they will add more adhesive to that side. My iPhone glass screen protector broke after a couple of months. I had my previous one for well over a year before that had happened. I know I may have dropped it wrong or something - but it doesn't seem like the quality is the same as I had initially bought at the Verizon store. I also can get my screen protector replaced for like a $5 fee. However, I am a busy girl and I don't have time to deal with these trivial things - especially when I pay a significant fee for them to be done correctly. I wouldn't recommend this company because, if you're like me, You don't like going to the mall and don't like having to return 3 times to get something done right.