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  • Very unprofessional establishment. Went in for a spray tan and it was HORRIBLE. Then leave the owner 3 messages of which one was returned explaining she has a 48 hour return policy where she will do touch ups. Mind you out of that 48 hours she would be there Thrusday until 9pm which I wasnt able to make it back to her by then and then on Friday only until noon. Now, how is that 48 hours and a guarentee of service? So, I left another message to see if she then could just make it right on my appointment scheduled for the following Tuesday to correct IT. No return call AGAIN. I had to call her the day of my appointment to get further info I regards to her not charging for a BAD tan they did. She proceeds to say no she will still have to charge me. I then was trying to reschedule my appointment and she said she couldn't and would have to charge me and If I couldn't make my appointment and a 10.00 fee would be applied. At this point I was pissed as I own my own businesses and the professionalism or there lack of was HORRIBLE not to mentioned she got snotty with me and hung the phone up on me saying I was yelling at her (mind you never happened) while I was telling her I would not return and dispute that 10.00 fee. Then her response back to me that I was a nasty customer and I was NO longer welcome. Well for one who says those kinds of things to their customers when I was the one that was given the BAD TAN. This wasn't an issue of mine they clearly messed up and aren't professional enough to make it right. So, Thank Artasha I will not be returning as I mentioned to you already before your rebutle as to me not being welcome. Me being nasty is an absolute false statement as you were the one trying to argue with me being nasty!! UNPROFESSIONAL!!!! DO NOT RECOMMEND THIS PLACE AT ALL!!
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