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  • Today I had many of the same issues others have written about. The ordering process is ridiculous and frustrating. It appears very little thought went into it. Seriously, ordering by saying what you DON'T want?!?! That's just a recipe for disaster... and that's exactly what it was. I ordered 4 burgers for take out for the family - the process of ordering is very lengthy: "I would like a burger with no lettuce, no pickles, no hot peppers, no mushrooms, no mustard...", you get the point (that was to order a burger with onions, mayo, and ketchup). Can you guess what happened? When I got home, I noticed that ALL FOUR burgers were wrong! Some had stuff I didn't want, some were missing things I wanted. Luckily between the four, we were able to swap toppings around to create some semblance of our actual order. The burgers were cooked nicely, not too overdone. The flavour was good - certainly nothing special. We really enjoyed the flavour of the fries although they were definitely too soft and somewhat greasy. I won't be going back any time soon. I'll give them a chance to reorganize their methods and work out the kinks. I'll check them out again in a few months.
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