Found them by searching online and saw june package deals but couldnt come in till end of june. They informed me to make a 500 deposit if I want to keep the package deal as it is not effective in july. So I made a deposit over the phone with my creditcard because I wanted to "take advantage of this deal and not miss out". I wanted a consult and if im happy then a treatment right after (due to distance/traveling). Came for consultation on time but had to wait; place was nice, hot towels and fruit infused water in what looks like a giant shot glass. Informative consult for fraxel and laser genesis/ipl. Initially wanted to do fraxel but they did not have real client pictures only fraxel company booklet pictures which probably comes with the machine. This is my first time lasering my face for redness and dark spots from past acne so I opted for less evasive procedure ipl even though they pressed for fraxel treatments saying it would address my problems. For ipl they recommended I purchase package of 6 sessions. But I chose just 3 to try it out. Had to wait around 30m for my treatment. Good thing I dont have work or had any other plans because this is definately not a lunch time drop by. Didnt mind the wait so I went to go eat somewhere and came back. Took pictures of my own face with my phone to document my own results. Facial felt like rubber bands hitting your face. I am wondering how many zaps/passes are done on the face because the laser is like 2inches by 1cm roughly. My session felt like the passes werent closely knit but far apart which made the session faster (less treatment/uneven). The time to prep was probably longer the treatment. I was finished in no time. I wanted time spent on my face to make sure every spot (whole face) is corrected with laser. Too bad my eyes have to be covered and i dont have a friend in the room to look at the work being done. Traffic there and back was horrible plus 20 for parking. Not much time was spent on my face which was my highest concern for my money. I asked for a refund on remaining of my package and they said director has strict no refund policy. I was never aware of this policy. To think if it was really strict they would at least have a sign on the front desk. Maybe I missed it? All I saw was chocolates and candies. Results? My face looked the same right after. I have to wait 2 weeks to see some changes.