I had some issues with my tires and I found this place and made an appointment online (very convenient). Within a day, Howard Jr. emailed me back and helped set up an appointment promptly. I went to the shop (very clean and neat) to have them look at my tire issues and also change the oil. My low-profile tires needed to be ordered from another shop which I was told would take about an hour or so. So one of the employees (a very nice gentleman training to be the manager of their new location in South Phoenix) offered to drive me home allowing me to get some work done. An hour later, the shop called with my new tires and the same gentleman came to pick me up again. So easy!
Now, my car is old so it needs a little help, but my biggest fear in mechanics is that they'll find so much wrong and they'll condemn my car to certain death. So I knew that in the oil change process, the mechanics would find some things that needed work. They found a few concerns, but Howard explained to me what was needed without trying to scare me into forking over loads of money for these repairs. I had been quoted these repairs at different shops as well- but for twice what Community Tires Pros would charge me. The whole process was super easy and everyone was patient and answered all my questions. When I do have some more money to start on the list of repairs on my car, I will be taking it back to Community Tire Pros. Oh, and today I received a delightful thank you card in the mail. The actual mail, not email. Wonderful!