I tried Carmen's a number of times, hoping that it would be a good fairly local place for a haircut. I used more than one stylist, and the cuts were in the okay range. Bad, bad highlights experience. Hair was processed way too long and it killed my hair. Like dead ramen noodle texture, clumps of dead hair falling off my head. After 8 weeks of deep conditioning treatments, hair was still breaking off when I touched or brushed it. I had to cut off over 8 inches (!!!) of hair, and more than six months later, am still having issues with my formerly very healthy hair.
I don't think I can fully express how disappointed I am in paying good money for a stylist to wreck my hair. I have spent a lot of $$$$ with other stylists trying to undo the damage from Carmen's with limited results.