My family and I have been coming here for over 20 years. Their customer service is atrocious, but I have yet to have a better sizzling rice soup elsewhere. They have decent lunch specials, but they do charge for their over-watered drink refills. The sauces in their dishes are tasty, but the meat is questionable; it's chewy and perhaps a bit old. Overall an okay hole in the wall restaurant.
Three stars for the overall quality and flavor of the food, they also serve your food very quickly. As for the customer service if I could give negative stars I would.