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  • Let me start off by saying that Dr. Middleton was the only reason I came back. The front office was rude and unwilling to help. long wait almost every time. I had blood work drawn and specified where to send it so my insurance would cover it. They sent it to wrong lab. Then they coded my lab wrong when they billed it and my insurance company denied it. This happened on two instances. On my last visit was a follow up and Dr Middleton informed me that he was leaving. We spoke for a few minutes and he wrote N/C (no charge) on the billing statement. A month later, I receive a bill. I call billing and get voicemail. I left message. A week later I receive a call saying that they are investigating. A week later, still no response. I call back to billing and get Voicemail. I then call back for Office Manager and was told by Stephanie that the manager Sally would return my call. A week later, still no call. I call today and ask for manager. Do not get her but instead I have a staff member tell me that the manager said they were going to write off the invoice. Horrible facility and I don't recommend anyone using this place.
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