Staff works with what they have, but the parking lot is too small and the drive through isn't well-planned. There are two entrances into the parking lot, and both lead directly into the single-file drive through line. Makes for a lot of line cutting and angry customers. Also, once the tiny drive through line has more than 5 cars, it wraps around the parking lot and prevents dine-in customers from coming and going. Staff is highly stressed and I think because customers project their frustration onto staff, when the layout of the store is not their fault. Hungry and frustrated people are just looking for someone to yell at.