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| - I'm biased - I love Lush, so it would take a lot for me to give a Lush a poor rating. That said I'm particularly fond of this Lush (I hate the parking lot, but that's Beachwood Place for you; I'll suffer the parking lot for my bath goodies). I've only once had a mediocre shopping experience here. The employees are always friendly and helpful, without being pushy or annoying. They'll let you shop in peace if that's your way, but if you have questions they will hop in and help without feeling like a pushy sales person. Ci Ci and Brittany are super helpful and nice!
Recently I stopped in to buy a gift for a friend, and honestly I didn't have a whole lot of direction. Brittany (sorry if I spelled your name wrong) was so sweet and helpful. She asked enough questions to help guide me, and I was able to grab 3 items that are perfect for a friend without going broke. She also had some great advice. Ci Ci and Brittany also told me all about their experience at the Lush Spa and encouraged me to check it out (I'll be travelling near one - it was just another way that they shared their passion. It's obvious any time that they talk how much they love Lush; it doesn't feel like it's "just" a job to them)
If you are into Lush cocktailing (mixing different bath items - like part of a bath bomb with a bubble bar so you get a nice soothing bath plus plenty of bubbles) I've had several employees give me awesome "recipes". I love that you never feel like you're in a typical store, but more like chatting with people you already know. To be fair, even a quick jaunt in to Lush can empty your wallet and quickly. Pay attention to prices, and sales happen once a year. However I have never felt like I wasted money on bath stuff (absolutely can not wait for Lord of Misrule to come back into season).
Buffy the Backside Slayer body scrub bar is amazing. It will make your skin incredibly soft and smooth, and you can even skip moisturizer in winter. As long as I don't keep it in my shower, it lasts a lot longer. If I keep it in there, it practically melts down. The shampoo pucks are awesome, but hate my color treated hair. My last shampoo puck lasted at least 6 months (and that's under $15 for a thing of shampoo). Going into the store is significantly more fun than online because you get to feel, smell, and see everything in person. Obviously if you are scents-sensitive SKIP THIS PLACE or admire from afar. For people that aren't into major scents, they do still have stuff for you
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