This place is beyond adorable and I'm mad that I've lived in Madison for a year and a half and I'm just now finding it. It is really cozy, and the fireplace makes it feel like home. It does get busy quickly though, and that can elevate the noise level to be too high for studying or quiet work. This is a great place to meet friends and chat, though. My favorite drink here is the London fog, but I haven't found anything I don't like. I recently ordered the SEC breakfast wrap. It was MASSIVE and delish! The special sauce is truly special...I would go back just for that.
Other than the noise level sometimes, I've noticed there can be a long wait time for your order. Last time I was in I waited about 15 min for my wrap and latte, which I found excessive. There have also been some employees having less than professional conversations right at the counter, so that has turned me off once or twice. If it weren't for that...I'd give this place 5 stars.