Hookahs here are terrible. It tastes burnt and hits your throat right from the START. It feels like they don't wash their hookahs or just don't know how to pack it but regardless you should be able to taste the flavor you choose, not just a burnt flavor. The hookahs here used to be decent but now it's garbage. If you want a GOOD hookah experience I recommend Luna Hookah Lounge of Olive Hookah Lounge. For $18 you'll get a MUCH better hookah.
As for the food here, it's not bad. It's good food but it's over-priced. 12-13 for a sandwich. Again though it's worth it if you're feeling the food.
I'm more than willing to change this review if their hookahs become better. Nobody wants to pay $18 to smoke a hookah that's un-smokable.
As a hookah lounge you guys should be serving
1. Well packed hookahs
2. In premium hookahs
3. With good tobacco
4. And in clean hookahs.
After that you need to make sure you guys are using the right amounts of tobacco and the right hookah bowls. Again, this used to be our favorite hookah place, you guys used to serve good hookahs so I'm sure you know how to fix this.